Thank you for visiting our website. This Privacy Notice applies to personal data collected through our website.
We are Molten Ventures plc and related parties, Encore Ventures LLP, Esprit Capital Partners LLP and Elderstreet Investments Limited, each with registered address at 20 Garrick Street London WC2E 9BT.
This Privacy Notice is intended to ensure that individuals outside our organisation with whom we interact, including visitors to our website, personnel of service providers or other suppliers and others who interact with us whether via our website or by corresponding with us by other means (e.g. by emailing or phoning us) are aware of the categories of the categories of personal data we may collect, how we collect it, what we use it for and with whom we share it. We are Molten Ventures plc related parties, Encore Ventures LLP, Esprit Capital Partners LLP and Elderstreet Investments Limited and our broader group of companies, each with registered address at 20 Garrick Street London WC2E 9BT.
We take your privacy very seriously and this privacy notice sets out what information we may collect about you, how and why we use that information, and how we protect it. We ask that you read this Privacy Notice carefully as it contains important information about our data processing and your rights.
How to contact us
If you have any questions about this Privacy Notice, how we handle your personal data, or want to exercise any of your rights, please contact our Privacy Manager at compliance@molten.vc or write to us at 20 Garrick Street London WC2E 9BT.
Changes to this Privacy Notice
We may change this Privacy Notice from time to time. You should check this Privacy Notice occasionally to ensure you are aware of the most recent version that will apply each time you access this website.
What personal data do we collect and why?
Website: When you access our website or contact us via the website, we may collect information about your visit and your web browsing. That information may include your IP address, your operating system, your browser ID, your browsing activity, your location, your country of residence and other information about how you interacted with our website. We collect this as it will help us understand how our site is used and helps us provide the best service to those who use it. We will collect information about your usage of our website through cookies. Please see our Cookie Policy. This information is statistical and aggregated and does not identify you (so it is not personal data). We use it to monitor usage of the website and improve our products and services.
Delivery of VC Services / Products, including investment-related communications: We may collect or receive information through or in connection with the provision of our products and services, including during the course of business contact over electronic means (including email, AI notetakers, phone, social media and other communication platforms) and in physical or remote meetings. We may record or transcribe meetings using AI‑powered note‑taking tools, such as Jamie (https://www.meetjamie.ai/en), to improve the accuracy of minutes and follow‑up actions. These recordings or transcriptions may include spoken content and names or contact details of participants. Individuals will be notified prior to meetings where AI note‑taking is active, and may opt out or request that their contributions not be recorded. In the course of such communications, some or all of the following information may be gathered: first and last name, email address, phone number, role or title, business address, country of residence and nationality. Additional personal data may also be gathered depending upon the nature of the communication. We process such information for the purpose of performing our core business functions as a regulated venture capital group investing in early stage technology businesses supported by a range of suppliers and service providers.
Many of the services offered by Molten Ventures and/or interactions with other parties including service providers or other suppliers require us to obtain personal data about you to perform the services we have been engaged to provide, which may be in conjunction with our investment activities or our wider business operations. We conduct due diligence on all AI service providers to ensure data protection standards equivalent to those expected under UK GDPR, including safeguards for any international data transfers.
Submission of a business plan or deck: If you choose to submit a business plan to us, you voluntarily provide this to us and we will review that plan in order to review and consider plans for potential investment. If your plan contains any information about you, we will use that information only in the context of reviewing your business plan. It is in our legitimate interests to assist early stage businesses but to do so we only process personal data that you provide to us. You can object to processing of your personal data on the grounds of legitimate interest (see the 'Your Rights' section). However, bear in mind that if you do, we will not be able to review your business plan.
Marketing Communications: If you sign up to receive our marketing emails or other correspondence, we will use your name and email address to send you marketing materials that you have requested or which we believe you will find interesting. We will only send you marketing material where we have your consent to do so. You can withdraw your consent at any time if you change your mind by contacting us at the details set out above or clicking the unsubscribe link in any marketing emails that you receive.
Portfolio Engagement: We are likely to receive and store personal information in service of supporting our portfolio companies through the mapping, evaluation and recommendation of talent for potential or active employment vacancies within the portfolio. You may also provide certain details to us for such purposes. Associated personal data may include your work experience, your contact details (including your location, email address, association organisation and social medial handles and phone number). We may process diversity information about the communities you represent and results of other due diligence carried out.
Recruitment & CVs: If you choose to submit a CV to us, you voluntarily provide this to us and we will review your CV in order to review and consider your suitability for the position that you have indicated you would like to apply for, or if you have not stated a role, then for any that we may be recruiting into. The contents of your CV may include details relating to your education and employment history, references and/or ID documentation.
Other processing: In some instances, we will not be able to deal with you further without receiving certain information – e.g. for anti-money laundering Know Your Customer (KYC) purposes.
There may be other information that you choose to share with us (whether through our websites or otherwise) which is considered to be personal data. Personal data may be gathered directly from you or indirectly from other sources (e.g. through public records).
How we use your information.
Your personal data may be stored and processed by us in the following ways and for the following purposes:
Lawful basis for our processing activities
We ensure that any personal data that we process is in compliance with the law, which includes where:
Who will have access to your personal data?
Like any business, we use service providers to operate our website, such as email marketing service, Mailchimp, data processor system, Sevanta Dealflow, Google Analytics, the Affinity CRM, Zoom, AI notetaker service providers such as Jamie, the Microsoft suite of products including AI products. We also use the services of public market brokers Deuteche Numis and Berenberg as well as IR/PR providers Equitory, Kepler and Soldali in connection with our investor relations activity. Some of these service providers may process your data as part of the services they provide to us. We utilise various IT and system administration services, as well as other external parties who process information on our behalf, which may include our professional advisers such as lawyers, auditors and insurers. We take steps to ensure that our service providers treat your data in accordance with the law, only use it in accordance with our contract with them and keep it secure.
Access to your data may be provided to different entities within our group where this is necessary for our legitimate business interests, or where functions or services are shared between those entities, for example in connection with our investment activities across our EIS and VCT tax-advantaged strategies or where we receive a request from you to exercise your rights and this relates to multiple entities within our group.
We may use third-party AI service providers. These providers are carefully selected to ensure they comply with our privacy standards and legal requirements.
We may disclose your personal data if we are required by law or any regulatory body to do so.
If we enter into a joint venture with or are sold to or merged with another business entity, your personal data may be disclosed to our new business partners or owners.
We will never pass your details to third parties to market to you.
International transfers
We may need to transfer your personal data to countries located outside of the UK, including to countries that are outside of the UK and the European Economic Area (EEA). The countries to which your Personal Data is transferred may not offer a level of protection that is equivalent to the UK. In connection with any transfer of Personal Data to countries that do not offer the same level of protection as in the UK or EEA. Any transfer of your data will be carried out in accordance with the law to safeguard your privacy rights and give you remedies in the unlikely event of a security breach or to any other similar approved mechanisms.
Security
To protect your personal data, we take suitable precautions and follow industry best practices to make sure it is not lost, misused or inappropriately accessed, disclosed, altered or destroyed.
Retention and deletion
In general, we will only keep your personal data for as long as necessary for the purposes for which we process your personal data or to fulfil our contractual, regulatory and statutory obligations. Subject to those qualifications, our goal is to keep such data for no longer than necessary in relation to the purposes for which we collect and use the personal data. For information on how long certain personal data is likely to be kept before being removed from our systems and databases, please contact us using the details set out above.
Recordings and transcriptions generated through AI note‑taking tools are retained only as long as necessary for legitimate business purposes, after which they are permanently deleted unless required for compliance or record‑keeping
We will retain details connected to marketing until you tell us that you no longer wish to receive the subscription or marketing material.
Your rights
As a data subject, where we process personal data about you, you have the following legal rights:
If you would like to exercise your rights, please contact us at the details set out above.
We will respond to any rights that you exercise within a month of receiving your request, unless the request is particularly complex, in which case we will confirm this to you within one month and respond substantively within three months.
Please note that exceptions apply to some of these rights which we will apply in accordance with the law.
Complaints
If you do not think that we have processed your data in accordance with this Privacy Notice, you should let us know as soon as possible by contacting us at compliance@molten.vc. You also have the right to complain to the Information Commissioner's Office (ICO). Information about how to do this is available on the ICO website at www.ico.org.uk.
