We are delighted to announce that Draper Esprit has made a further investment into our portfolio company, Aircall which has raised a Series C funding round. The $65 million in Series C funding was led by DTCP with participation from new investors Swisscom and Adam Street. All existing investor including eFounders, Draper Esprit, Balderton Capital, and NextWorld participated in the round. This most recent funding round brings the company’s total funding to date to over $100 million.
Aircall was founded in 2014 to create a platform that would make phone support easy to manage. The company now offers instant phone numbers in over 40 countries, provides a collaborative phone app to let teams share and follow-up on calls and connects to any CRM or customer support tool.
Built to harness the capabilities of cloud infrastructure and distributed working, Aircall has seen heightened demand for its services in recent months following the increase in home working as a result of various social distancing measures implemented across the world in response to the COVID19 pandemic.
Aircall has redefined the customer experience through its flexible and open platform. As it accelerates its growth, we’re excited to see businesses all over the world discover the incredible value of Aircall.
Stuart Chapman, Chief Operating Officer, Draper Esprit, commented:
“The challenges of recent months have highlighted the existing trend towards remote and distributed working. In this world, conversations are vital and continuity of communications are critical. Combine this with the essential importance of cloud infrastructure and you have applications which also offer agility. Aircall has redefined the customer experience through its flexible and open platform. As it accelerates its growth, we’re excited to see businesses all over the world discover the incredible value of Aircall.”
“This critical need for more efficient, human conversations — be it with customers, prospects, candidates, or colleagues — is playing out in real-time and with greater urgency than ever before,” added Olivier Pailhès, co-founder and CEO of Aircall. “Our focus has always been to empower our clients to provide memorable, wow moments for their customers. With this latest round, we’re using the funds to double down on our platform to provide a richer voice app ecosystem for our customers, while also broadening our global expansion and deepening our reach with resellers and master agents around the world.”
Interested in Aircall? Find out more about them here.